CashierPro

Support

Email your technical questions to: support@cashierpro.ca
For technical support please call our 24/7 hotline:

(888) 250 8135

 

Remote Support Link1

Remote Support Link2

 

Mobile Device Download

 

Helpful Resources

Patch Application Instructions

CashierPRO is always being updated with suggestions from you. To take advantage of the latest developments, keep your system up to date with the following patches. You must apply the same patches to each machine in your system. First determine what version and release of CashierPRO you are currently using, then apply the next applicable patch. You can find which version you are using by selecting "About" in the "Help" menu of CashierPRO Back Office.

Download the patches to a portable USB Drive

Make sure all computers are out of CashierPRO.
Perform a CashierPRO Backup
Stop Procontrol

On each computer including the server do the following:

Insert the USB Drive. A window should open showing you the downloaded patch.

Double-click on the patch you want to apply.
When prompted, click Next (3 times).
When the Patch is installed, Click Finish.

Start Procontrol on the server and test each machine.

CashierPRO Patches

3.1.3.a - 01/15/2005 cp313a.exe (19729KB)
3.1.4.a - 07/02/2005 cp314a.exe (3545KB)
3.1.4.b - 11/20/2005 cp314b.exe (1901KB)
3.1.5.a - 01/30/2006 cp315a.exe (3508KB)
3.1.6.a - 04/28/2006 cp316a.exe (3512KB)
3.1.6.b - 09/27/2006 cp316b.exe (692KB)
3.1.7.a - 10/30/2007 cp317a.exe 3.6Mb Notes: Release Notes 317a.pdf
3.1.8.a - 12/11/2007 cp318a.exe 3.7Mb Notes: Release Notes 318a.pdf
3.1.9.a - 07/15/2008 cp319a.exe 4.2Mb Notes: Release Notes 319a.pdf
3.1.9.b - 06/02/2009 cp319b.exe 12.8Mb Notes: Release Notes 319b.pdf
3.1.9.c - 01/26/2010 cp319c.exe 4.4Mb Notes: Release Notes 319c.pdf
3.1.9.d - 11/03/2010 cp319d.exe 5.77Mb Notes: Release Notes 319d.pdf
**** Click here for Special Installation Instructions for cp319d.exe. Please Read Before Installing ****

3.1.9.d1 - 06/09/2011 cp319d1.exe 1.5Mb
  • This patch corrects several small issues and should be installed in by all stores.
  • Since this is a Mini Patch, it can be installed anytime. Procontrol must be running during the install.
  • This patch also installs a Pesticide Note for specific products for Ontario Home Hardware Stores.

Home Hardware Promotion Price Fix - 09/26/2011 PromoFix.exe 467KB

  • This patch corrects an Issue with Promotion Price. Since Home Hardware is now putting promotion prices on ALL checklists, not just the ones the store is participating in, this patch will clear the promotion prices for the checklists that the store is NOT participating in.
  • This patch is applicable to Home Hardware Stores Only.
  • This patch needs only to be run on the CashierPRO/RegisterPRO Main Server.
  • This patch can be run during store hours as it requires the databases to be running.
  • Your CashierPRO/RegisterPRO Version must be 3.1, Release 9c or 9d, or Version 4.0. If you are on an older release, please contact CashierPRO Support immediately.

High Speed Download Script

CashierPro-HHFTPSSL-1.2-win32-install.exe
CashierPro-HHFTPSSL-1.1-win32-patch.exe

Epson OPOS Software

Version 2.50 Base oposadk250e.exe
Version 2.50 Service Pack 6 opos250esp6.exe

Miscellaneous Downloads

Lumber Items
Metrologic Programming Bar-Codes

Real VNC
Real VNC Installation Instructions
Ultra VNC for 32 Bit OS
Ultra VNC for 64 Bit OS

Hamachi Network Version 2
Hamachi Installation Instructions

CashierPRO Wallpaper

 

Valued Customers


What is CashierPRO?

A powerful and cost effective POS solution that will help improve your retail operational efficiency.


Click here to learn more about CashierPRO.